Advocacy Letter Lab, LLC

Last Updated: March 1, 2025

At Advocacy Letter Lab, LLC (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website https://advocacyletterlab.com, services, and texting campaigns (collectively, the “Service”). Federal law requires us to inform you about our practices and your rights to limit certain sharing. Please read this carefully.

What Information Do We Collect?

We collect personal information based on your use of the Service, which may include:

Contact Details: Name, address, phone number, email. Account Data: Social Security Number (if applicable), payment information, credit profile. Service-Specific Needs: Details about the advocacy goals or products you engage us for. SMS Opt-In Data: Consent records and preferences for receiving text messages.

We gather this information through your interactions with our website, web portals, emails, phone calls, mail, or in-person meetings.

Why Do We Collect It?

We collect and use your information to:

Process transactions and deliver the Service you’ve contracted for. Maintain your account and respond to inquiries. Comply with legal obligations, such as court orders or credit reporting. Offer you relevant updates, promotions, or new services (with your consent).

How Do We Share Your Information?

We may share your information in the following ways, but you have options to limit some types of sharing depending on the purpose:

For our everyday business purposes—such as processing your transactions, maintaining your accounts, or complying with legal requirements like court orders or credit reporting—we share your information with necessary parties to deliver the Service. This type of sharing is essential to provide the Service, so you cannot limit it.

For our marketing purposes—such as offering you our products and services—we share your information with vendors who assist us in marketing. You can opt out of this non-essential marketing sharing if you choose.

For joint marketing with other companies—such as partnered promotions—we occasionally share your information with financial or non-financial partners. You have the option to opt out of this sharing as well.

For our affiliates’ business purposes—such as sharing transaction-related data to support your advocacy goals—we share your information with affiliates. You can opt out of this non-essential sharing with affiliates if you prefer.

SMS-Specific Note: We do not share your text messaging originator opt-in data or consent records with third parties or affiliates for marketing or promotional purposes. This information is kept separate and used solely to manage your texting preferences.

SMS Messaging and Consent

Opt-In: By enrolling in our texting campaigns, you provide prior express written consent to receive SMS messages from us. We’ll confirm your opt-in and store this consent securely. Message Details: Frequency varies based on your campaign. Standard message and data rates may apply. Opt-Out: Reply “STOP” to any message to unsubscribe. Reply “HELP” for assistance. We’ll honor opt-out requests promptly. Compliance: Our texting adheres to the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and carrier rules. You’re responsible for ensuring any messages you send via our Service comply with these laws if you’re initiating them.

How Do We Protect Your Information?

We use industry-standard security measures to protect your data, including:

Encryption of stored personal information. Secure servers, files, and buildings. Employee training on privacy and security protocols. Data breach response plans. Secure destruction of unneeded physical documents.

Your Choices and Rights

Limit Sharing: You can opt out of non-essential sharing (e.g., marketing or affiliate use) by emailing us at [email protected]. New customers’ sharing begins 30 days after receiving this notice unless you opt out sooner.

Joint Accounts: If you limit sharing on a joint account, we apply those limits to all account holders. Why Can’t I Limit All Sharing?: Federal law allows us to share for essential business purposes (e.g., transaction processing). We go beyond this by letting you limit non-essential sharing.

State-Specific Information

Vermont Residents: We automatically limit sharing with nonaffiliated third parties and affiliates for Vermont billing addresses, except for joint marketing (name, contact info, and transaction data only).California Residents: We comply with California privacy laws, limiting sharing with nonaffiliates unless permitted. You may request a list of third parties we’ve shared data with for their marketing purposes in the past year by contacting us. Nevada Residents: You may join our internal Do Not Call List by contacting us. For more, reach the Nevada Bureau of Consumer Protection: 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; 702-486-3132; [email protected].

How to Contact Us

For questions, to limit sharing, or to exercise your rights, email us at

[email protected]

. Even after you stop using our Service, we may retain and share your information as described here unless you instruct otherwise.

Definitions

Affiliates: Companies under common ownership or control with us (financial or non-financial).Non-Affiliates: Unrelated companies (financial or non-financial).Joint Marketing: Formal agreements with non-affiliated companies to co-market products/services.

Changes to This Policy

We may update this Privacy Policy periodically. Check the “Last Updated” date above. Continued use of the Service after changes means you accept the revised terms.