Advocacy Letter Lab

Last Updated: March 1, 2025

Welcome to Advocacy Letter Lab (the “Service”), operated by Advocacy Letter Lab (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://advocacyletterlab.co and any related services, including our texting campaign features. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Use of the Service

Eligibility: You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this requirement.Purpose: The Service is designed to assist users in creating and sending advocacy letters, including via text messaging campaigns, to support causes they care about.Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities under your account. Notify us immediately of any unauthorized use.

2. Texting Campaign (A2P Messaging)

Compliance: By using our Application-to-Person (A2P) texting features, you agree to comply with all applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), Cellular Telecommunications Industry Association (CTIA) guidelines, and carrier requirements.Consent: You are solely responsible for obtaining prior express written consent from recipients before sending any text messages through the Service. We are not liable for messages sent without proper consent.Content: Messages must not contain illegal, offensive, or harmful content, including spam, phishing attempts, or misinformation. We reserve the right to suspend or terminate your access if you violate this policy.Opt-Out: You must honor opt-out requests from recipients promptly and provide a clear opt-out mechanism (e.g., “Reply STOP to unsubscribe”) in all messages.

3. Intellectual Property

Ownership: All content, tools, and materials provided by Advocacy Letter Lab, including the website and texting platform, are owned by us or our licensors and protected by copyright and other laws.License: We grant you a limited, non-exclusive, non-transferable license to use the Service for personal or advocacy purposes, subject to these Terms. You may not copy, modify, or distribute our content without permission.

4. User Content

Responsibility: You retain ownership of the letters, messages, or other content you create using the Service (“User Content”). By submitting User Content, you grant us a worldwide, royalty-free license to use, store, and transmit it as necessary to provide the Service.Prohibited Content: User Content must not violate laws, infringe on third-party rights, or contain harmful or misleading information.

5. Privacy

Your use of the Service is also governed by our Privacy Policy [insert link if applicable], which explains how we collect, use, and protect your information.

6. Limitation of Liability

As-Is Service: The Service is provided “as is” without warranties of any kind. We do not guarantee that it will be error-free or uninterrupted.Liability Cap: To the fullest extent permitted by law, Advocacy Letter Lab will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability will not exceed the amount you paid us, if any, in the past 12 months.

7. Termination

We may suspend or terminate your access to the Service at our discretion, with or without notice, if you violate these Terms or for any other reason. You may stop using the Service at any time.

8. Changes to Terms

We may update these Terms from time to time. The updated version will be posted here with a revised “Last Updated” date. Continued use of the Service after changes constitutes your acceptance of the new Terms.

9. Governing Law

These Terms are governed by the laws of Arizona, USA, without regard to conflict of law principles.

10. Contact Us

If you have questions about these Terms, please contact us at [email protected]